Shipping Terms

We strive to provide a smooth and efficient shipping experience for our customers at Sculpt by Lady. Please take a moment to review our shipping terms outlined below:

1. Shipping Locations: We offer shipping services to most countries worldwide. During the checkout process, you will be able to select your country of residence for shipping. Please note that there may be certain restrictions or limitations on shipping to specific regions, and we recommend reviewing our shipping information or contacting our customer service team for more details.

2. Shipping Methods: We partner with reputable shipping carriers to ensure the safe and timely delivery of your order. The available shipping methods will be displayed during the checkout process, and you can choose the one that suits your needs best. Please note that the shipping methods may vary depending on your location.

3. Processing Time: Once your order is successfully placed, we will process and prepare it for shipment. The processing time may vary depending on the availability of the products and the order volume. We strive to process orders as quickly as possible, typically within 3-7 business days. During peak periods or promotional events, processing times may be slightly longer.

4. Shipping Time: The shipping time refers to the estimated time it takes for your order to be delivered after it has been shipped from our warehouse. The shipping time may vary depending on your location and the shipping method chosen. Please note that unforeseen circumstances such as customs delays or inclement weather may affect the delivery timeframe.

5. Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and obtain real-time updates on its whereabouts. Please allow a few hours for the tracking information to become active after receiving the email.

6. Shipping Costs: The shipping costs for your order will be calculated and displayed during the checkout process. The cost may vary depending on your location, the weight of the package, and the shipping method chosen. We strive to offer competitive and transparent shipping rates.

7. Customs and Duties: Please note that customs fees, taxes, and duties may be applicable depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees. We recommend contacting your local customs office for more information on potential fees or restrictions.

If you have any specific questions or concerns regarding shipping, please feel free to reach out to our customer service team. We are here to assist you and ensure your satisfaction with your Sculpt by Lady order.