Preorder Policy

Thank you for your interest in preordering our products at Sculpt by Lady. We appreciate your enthusiasm and support for our brand. Please take a moment to review our preorder policy outlined below:

1. Preorder Availability: Preordering is available for select products that are listed as "preorder" on our website. These products are upcoming releases or limited edition items that have not yet been officially launched.

2. Payment: Full payment is required at the time of placing a preorder. We accept major credit cards and online payment methods for preorder transactions.

3. Order Confirmation: Once your preorder is successfully placed, you will receive an order confirmation email containing the details of your purchase. Please review this information carefully to ensure accuracy.

4. Preorder Fulfillment: The expected shipping date for preordered items is an estimate and may be subject to change. We will do our best to keep you informed of any updates or delays regarding your preorder.

5. Shipping: Preordered items will be shipped as soon as they become available. If you have ordered additional non-preorder items along with your preorder, they will be shipped together when all items are in stock. If you prefer to receive your non-preorder items earlier, we recommend placing separate orders.

6. Cancellation or Changes: If you wish to cancel or make changes to your preorder, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an item has entered the shipping process, we may not be able to make any changes.

7. Refunds and Returns: Preordered items are eligible for a refund or return in accordance with our standard refund and return policy. If you are unsatisfied with your purchase, please contact our customer service team within the specified timeframe to initiate the return process.

We appreciate your understanding and cooperation with our preorder policy. Should you have any further questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for choosing Sculpt by Lady!